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Terms and Conditions for Chauffeur Everywhere Worldwide Ground Transportation

Company DBA: Chauffeur Everywhere, operated by Global Chauffeur Transportation Inc.

Chauffeur Everywhere is a premium online booking platform connecting customers with independent, licensed, and insured chauffeur contractors for limousine and car services. Chauffeur Everywhere does not directly provide transportation services but facilitates booking, payment processing, and support on behalf of contractors. These Terms and Conditions and Privacy Policy outline service standards, legal disclaimers, and data protection practices, ensuring a secure, professional, and compliant experience.

Contact Information

Bookings, Rates, and Rescheduling

Reservations and Changes

  • Booking Requirements: A guaranteed payment method is required for all reservations, and credit cards may be charged upon booking.
  • Rescheduling: Changes made within 2 hours of pick-up are subject to availability and may not be guaranteed.
  • Vehicle Requests: Specific vehicles or colors are attempted but cannot be guaranteed, except for SUVs.

Pricing and Rates

  • Standard Rates: Exclusive of gratuity; rates may change without prior notice.
  • Additional Fees: Fees for late-night services, airport meet-and-greets, child safety seats, and major holidays apply.
  • Payment Terms: Payment authorization is required prior to service; if authorization fails, payment must be made directly to the driver at the start of the trip.

Extra Stops and Wait Time Charges

  • Extra Stops: Minimum charges apply per stop, depending on vehicle class.
  • Wait Time: A grace period is provided for airport pickups (45 minutes for domestic and 75 minutes for international flights). Wait time charges apply after the grace period based on vehicle type.

User Responsibilities and Conduct

Users agree to comply with all applicable laws and regulations. Accurate passenger and special request information must be provided at booking. Users are responsible for:

  • Behavior: Respectful and professional behavior is expected; offensive language and inappropriate conduct may result in service termination.
  • Child Safety: Illinois law mandates compliant child safety seats for children under 8 years of age. Users must provide suitable seats and ensure proper installation.
  • Prohibited Actions: Smoking, alcohol consumption, and illegal substances are strictly prohibited unless specific permissions are obtained.

Cancellations, No-Shows, and Refunds

  • Cancellation Policy: Cancellations within the designated timeframe (2 hours for sedans, 48 hours for stretch limos, etc.) are non-refundable.
  • No-Show Fees: If a passenger does not arrive without prior notification, a no-show fee (equal to the trip cost plus a 20% gratuity) will apply.

Cybersecurity, Data Security, and Legal Liability

Cybersecurity and Data Protection

Chauffeur Everywhere is committed to safeguarding user data through industry-standard cybersecurity practices that align with U.S. cyber laws and data protection regulations.

  • Encryption and Access Control: Sensitive data is encrypted, and access is restricted to authorized personnel.
  • Monitoring: Continuous threat monitoring and regular security audits help prevent unauthorized access and enhance data integrity.

User Responsibility for Cybersecurity

Users agree to:

  • Secure Account Credentials: Users must maintain the confidentiality of their account credentials.
  • Cyber Awareness: Users are responsible for safeguarding against phishing scams and other online threats. Chauffeur Everywhere is not liable for damages resulting from user negligence.

Limited Liability for Cybersecurity Incidents

  • Cyber Disclaimer: Chauffeur Everywhere will take reasonable precautions against data breaches but cannot guarantee complete immunity. Users agree to assume responsibility for cyber risks.
  • Third-Party Services: We do not control third-party providers’ cybersecurity measures and disclaim liability for breaches originating from external providers.

Nationwide Compliance and Liability Standards

Regulatory Compliance

  • Privacy Compliance: Adherence to CCPA, GDPR, and PIPA standards ensures transparency and protects user rights.
  • Non-Discrimination and Accessibility: Services are provided equally to all users, in compliance with Title VII of the Civil Rights Act and ADA standards.

Liability and Insurance

  • Contractor Liability: Chauffeur Everywhere assumes no liability for contractor actions or omissions. Contractors bear full responsibility for meeting insurance and safety requirements.
  • Vehicle and Personal Safety: Chauffeur Everywhere vehicles undergo regular inspections, and all drivers carry commercial insurance, ensuring compliance with Illinois Vehicle Code and other relevant laws.

Dispute Resolution and Alternative Dispute Mechanisms

Chauffeur Everywhere resolves disputes through Alternative Dispute Resolution (ADR) as per Illinois State Bar Association recommendations, ensuring fair and timely outcomes.

  • Mediation and Arbitration: Disputes unresolved through initial communication may proceed to mediation or arbitration as outlined by the Uniform Arbitration Act.

Intellectual Property and Copyright

All content, including branding, website materials, and service descriptions, is protected by Illinois copyright laws. Unauthorized use, reproduction, or distribution may result in legal action.

Safety Standards and Passenger Capacity

  • Transport Safety: Illinois law mandates proper restraint systems for children under 8 and specific seating for groups exceeding 16. All luggage must be declared at booking.
  • Special Accommodations: ADA-compliant service animals are welcome without certification requirements. Non-service animals must be crated or appropriately restrained.

Impeded Transport and Delays

Chauffeur Everywhere prioritizes passenger safety and legal compliance in the event of transport interruptions.

  • Contingency Plans: In cases of severe weather, road closures, or mechanical failure, alternative arrangements will be made, including timely client updates and alternative transportation if needed.

Terms of Termination and Conclusion

Services may be terminated for contract breaches, non-compliance, or other valid reasons as per Illinois Commerce Commission guidelines. Upon service completion or termination, clients receive a summary of services, including any outstanding financial obligations.

Amendments to Terms and Conditions

Chauffeur Everywhere may periodically amend these terms to reflect service updates, regulatory changes, or client needs. Users will be notified of major updates, and continued use of the platform constitutes acceptance of these terms.

Severability Clause

This clause ensures that if any provision of these terms is deemed unenforceable, it will be modified to the minimum extent necessary, preserving the integrity and enforceability of the remaining terms in compliance with Illinois business law.

Online Dispute Resolution (ODR) and Support

Chauffeur Everywhere offers online dispute resolution (ODR) as an efficient alternative to court proceedings, ensuring quick, confidential resolution through secure web-based platforms.

For more information on initiating online dispute resolution, please contact our team through our dedicated portal. We are committed to fair and professional resolutions aligned with Illinois dispute resolution guidelines.

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